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Job #:3148654
Title:Senior Retail Operations Management Executive - VP / EVP / SVP
Region:Confidential (NDA req'd), Virtual/Remote
Compensation:$300,000
Posted Date:03/13/2025
Description:

Location: Northeast


Compensation: ~$250K (base + bonus) + equity stake


Company Overview

Our client a well-funded, fast-growing player in the convenience store industry, with a strong focus on expansion through acquisitions and organic growth. They are committed to operational excellence, customer satisfaction, and leveraging innovation to drive profitability and market leadership. As they scale their business, they seek a dynamic and experienced Senior Convenience Store Operations Executive to lead their multi-unit operations and drive performance across an expanding portfolio.

Position Summary

The Senior Vice President (SVP) / Executive Vice President (EVP) of Convenience Store Operations is responsible for overseeing the overall operations, strategic direction, and profitability of our convenience store portfolio. This executive will play a critical role in driving operational efficiencies, integrating acquired businesses, enhancing customer experience, and maximizing financial performance. Reporting directly to the CEO, this leader will spearhead best-in-class operational strategies while fostering a culture of continuous improvement and high performance.

Key Responsibilities

  • Strategic Leadership & Growth
  • Develop and execute operational strategies to enhance store performance and support aggressive growth objectives.
  • Lead the integration of newly acquired convenience store brands, ensuring seamless transitions and alignment with corporate goals.
  • Identify and implement best practices in store operations, customer engagement, and technology utilization.
  • Operations Management
  • Oversee multi-unit convenience store operations, ensuring operational excellence across all locations.
  • Establish key performance indicators (KPIs) and operational benchmarks to optimize efficiency, profitability, and customer service.
  • Develop and refine standard operating procedures (SOPs) to improve consistency and reduce costs.
  • Financial & Performance Optimization
  • Drive financial performance by optimizing store-level profitability, labor management, and inventory controls.
  • Develop and manage budgets, P&L statements, and financial reporting for operational performance tracking.
  • Identify and implement cost-saving initiatives and revenue-enhancing opportunities.
  • Talent Development & Team Leadership
  • Build, mentor, and develop a high-performing operations team, including regional and district managers.
  • Foster a strong culture of accountability, customer focus, and operational excellence.
  • Implement training and development programs to enhance workforce capabilities and employee engagement.
  • Customer Experience & Brand Enhancement
  • Elevate the overall customer experience through improved store layouts, product assortments, and service models.
  • Work closely with marketing and merchandising teams to enhance brand positioning and customer loyalty.
  • Monitor market trends and customer preferences to ensure competitive advantage.
  • Technology & Innovation
  • Identify and implement innovative solutions to streamline operations, including automation, data analytics, and AI-driven decision-making.
  • Oversee digital transformation initiatives to improve customer convenience, such as mobile payment solutions and loyalty programs.
  • Leverage data analytics to drive data-informed decision-making for store performance and consumer trends.

Qualifications & Experience

  • 10+ years of senior-level experience in multi-unit retail, convenience store, or fuel operations.
  • Proven track record of leading large-scale operations and driving profitability in a high-growth environment.
  • Experience with mergers and acquisitions, particularly in post-acquisition integration and operational harmonization.
  • Strong financial acumen, with expertise in budgeting, forecasting, and P&L management.
  • Exceptional leadership and team-building skills, with the ability to inspire and develop high-performing teams.
  • Deep understanding of the convenience store industry, including fuel operations, foodservice, and retail merchandising.
  • Strong knowledge of emerging industry trends, technologies, and regulatory considerations.
  • Ability to thrive in a fast-paced, entrepreneurial environment.
  • Bachelor's degree in Business, Finance, or related field (MBA preferred).

Compensation & Benefits

  • Competitive base salary and performance-based bonuses
  • Equity participation 
  • Comprehensive benefits package
  • Relocation assistance (if applicable)

Apply Now


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